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Noticeboard

As well as offering Weekend Appointments, we will be offering our patients evening appointments from 6:30pm week commencing 18th December 2017 until the 2nd February 2018.  These appointments will be available either at Audley Mills Surgery - Rayleigh or Hawksbury Road Surgery - Canvey Island.

Please speak to Reception for more details.

Comments & Complaints

surveryWe welcome your opinion about the services we provide. If you have a complaint, please ask to speak to the practice manager. A full copy of the complaints procedure is available on request. The practice will not in any way be influenced when a Patient makes a complaint. The patient should continue to feel free to consult a GP or nurse as normal.

The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

 

 
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