Comments & Complaints
We welcome your opinion about the services we provide. If you have a complaint, please ask to speak to the practice manager. A full copy of the complaints procedure is available on request. The practice will not in any way be influenced when a Patient makes a complaint. The patient should continue to feel free to consult a GP or nurse as normal.
The Health Service Ombudsman in England
The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.